Electronic Submittal of Information (ESI) - Frequently Asked Questions
Regulators
8.1 Regulator access for overseeing/managing cases
The secure Regulator section of Geotracker provides screens and tools that enable a Regulator to oversee/manage the cleanup cases/sites/facilities they regulate. To get access to the secure Regulator section, Regulators need to create a Regulator account.
8.2 How to create a Regulator account
If you are a Regulator, you can create a Regulator account by going to the Regulator login page https://geotracker.waterboards.ca.gov/regulators and clicking on "CLICK HERE." Enter your email address. If your email address is not currently associated with an existing Regulator account, the account application form will appear. To avoid approval delays, be sure to fill out the application form completely, including your supervisor's name and phone number. Note that your username is not case sensitive, but your password IS case sensitive. When you submit the form, a verification email will immediately be sent to you that will contain a link that you must click on to verify your email address. Once you have verified your email address, your application will be reviewed by the SWRCB. Upon approval, another email will be sent to you letting you know that your new regulator account is now active. It usually takes two to five working days to have your application reviewed and approved.
8.3 Geotracker tutorials for Regulators?
When logged onto your Regulator account, under "OTHER TOOLS," click on "Help / Tutorials" to access Regulator tutorials.
8.4 How does a new permitted UST get entered into Geotracker?
When GeoTracker was first set up, all existing active permitted USTs that were already stored in existing databases were imported into GeoTracker. Local permitting agencies (Certified Unified Program Agencies (CUPAs)) who had Geotracker Regulator accounts could enter active permitted USTs into Geotracker, including their map location coordinates, and could also interactively move (i.e. correct) the map location of a permitted UST that was already in Geotracker but mapped incorrectly. They could also remove permitted USTs when they were no longer active. Currently, CUPAs no longer maintain the permitted UST data in GeoTracker and instead they are using Cal EPA's CERS (California Environmental Reporting System) http://cers.calepa.ca.gov/.
