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Consumer Confidence Reports (CCRs)
Last Update: January 9, 2017
Note: Certification that you completed your 2016 CCR and provided it to consumers must be submitted to the Division of Drinking Water (DDW) District Office (PDF) or Local Primacy Agency (LPA) that regulates your water system by October 1, 2017.
The preparation of CCRs is required by Health & Safety Code §116470. It also - in subsection (b) - requires public water systems with more than 10,000 service connections that detect contaminants above their public health goals (PHGs) to provide PHG exceedance reports every three years and to hold public hearings regarding their reports.
CCR Preparation Documents
Note: Electronic delivery of the 2016 CCR is allowed - see below.
Listed below are documents that will be helpful to water systems in the preparation of CCRs for 2016. Regulations for CCRs - go to Title 22 of the California Code of Regulations §64480 et seq.
Small Water Systems - CCR Guidance and Templates
DDW provides guidance documents and a template to assist small water systems in California to complete their required CCRs. The files listed will assist small water systems in completing the required notification to small water system customers and water users:
- Template for the 2016 CCR (Word) — Your 2016 CCR must be completed and distributed to consumers by July 1, 2017.
- Instructions (Word) — for the 2016 CCR, which covers water quality data from January 1, 2016 through December 31, 2016.
- Attachments 1 - 6 (Word) — required language on contaminants that must be used in the 2016 CCR.
- Attachment 7 - Certification Form (Word) — certification that you completed your 2016 CCR and provided it to consumers must be submitted to the DDW District Office (PDF) or Local Primacy Agency (LPA) that regulates your water system by October 1, 2017.
Electronic delivery of the CCR is allowed. Guidance on delivery methods and examples are provided below.
- eCCR Guidance (Word)
- eCCR Delivery Method Examples (Word, 1MB) - These examples are for 2012. Your eCCR for 2016 will need to be updated appropriately.
- Delivery Certification Form (Word)
- DDW Hosting Public Water Systems CCRs (Word)
Information for Customers
Readers interested in finding out more about the quality of their drinking water should refer to their water systems' annual CCRs.
Many CCRs for California water systems are available on the US EPA's web site.
Links for More Information