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Operator Certiciation Program

Operator Certification Program - Process Leading to Discipline


The SWRCB has taken steps to increase enforcement and compliance of the California Code of Regulations (CCR) and the California Water Code (CWC). Complaints of wastewater treatment plant operator non-compliance are initially analyzed. If the SWRCB has jurisdiction, a preliminary investigation is undertaken.

The preliminary investigation determines if there is enough evidence to support further investigation of the allegation. The preliminary investigation ends with a "Preliminary Investigation Report" that determines whether a full-scale investigation is appropriate.
A full-scale investigation of the allegation involves the review and analysis of all information that can be obtained concerning the allegation. The investigator may engage the aid of Regional Water Quality Control Board personnel and records, interview witnesses, obtain search warrants, as well as use other investigative techniques to obtain necessary information. The full-scale investigation could take several months and a summary of the evidence is compiled in a "Full-Scale Investigation Report" which recommends a plan of action which could range anywhere from dropping the allegations because the evidence did not support the allegations to advocating discipline for the alleged violator. If the Full-Scale Investigation Report recommends discipline, the alleged violator is informed and given 30 days to appeal the decision. There may be as many as two appeals to affirm, reject, or modify the proposed discipline. The first appeal is to the Chief of the Division of Financial Assistance (DFA).

If the first appeal of discipline is affirmed by the Chief of the DFA, a second appeal may be made to the five member State Water Resources Control Board (Board). Taking an appeal to the Board is similar to a public hearing and alleged violators may be represented and face their accusers. Any decision made by the Board is final. The alleged violator may accept the proposed discipline at any time by not appealing the proposed discipline or by waiving their right to a hearing.