Drinking Water Treatment & Distribution System Operators

treatment lab

In 1971, laws and regulations governing the certification of potable water treatment facility operation were enacted.   The regulations establish at what level these facilities should be manned, the minimum qualifications for testing at each of the five grade levels, and the criteria for the renewal and revocation of operator certificates.

In 1998, the United States Environmental Protection Agency (USEPA) established guidelines for the certification and re-certification of operators of community and non-transient non-community public water systems.  On January 1, 2001, new state regulations were adopted to comply with these guidelines and the existing water treatment operator certification program was modified accordingly.  The new regulations also established a water distribution operator certification program.  This program became the Drinking Water Operator Certification Program (DWOCP).

The DWOCP was originally under the Department of Health Services and then the California Department of Public Health.  In 2014, the DWOCP was transferred to the State Water Resources Control Board (SWRCB) in the Division of Financial Assistance. 

The DWOCP is responsible for the testing and certification of approximately 35,000 water treatment and water distribution operators throughout the state of California.

Latest Information

If you lose your certification application form, please call 916-449-5611 to obtain a replacement.

Operator Examination Dates



Certified Water Treatment & Distribution Operators

The above lists are for checking an operator's current status.

Mailing lists are ONLY sent to water systems for recruitment purposes. If you are recruiting for your water system and would like an operator mailing list, please provide the system name and number in an e-mail request to Amy Chiang at amy.chiang@waterboards.ca.gov or call at 916-449-5618.

Drinking Water Operator Online Payments

Drinking Water Operator Certification Program (DWOCP) can now accept online payments from checking/savings accounts to pay for application and renewal fees! Keep in mind that the payment is NOT sufficient to complete the process. You must submit a complete application with original signatures to finalize the process. Payments CANNOT be made by credit card or debit cards. To submit an online payment, operators must provide the bank routing number, the checking, and/or savings account number.

Please read the Online Payments Guide and Online Payments FAQs before making an online payment.
Online Payments Guide
Online Payments Quick Guide
Online Payments FAQs

Step One: Online Payment Form

Step Two: Online Payment

Disclosure: By clicking on the above "Online Payment" link, you will be redirected to the State’s data collector website, First Data. First Data is not under the control of the State Water Resources Control Board (SWRCB) and the SWRCB is NOT responsible for the contents or links contained in their website. The SWRCB recommends that you view. First Data's security and confidentiality statements.

Contact Information

  • Drinking Water Operator Certification Program:

    Mailing Address:
    State Water Resources Control Board
    Drinking Water Operator Certification Program
    PO Box 944212
    Sacramento, CA  94244-2120

    Physical Address - Overnight Delivery Address
    State Water Resources Control Board
    Drinking Water Operator Certification Program
    1001 "I" Street, 17th Floor
    Sacramento, CA  95814

    Telephone:  (916) 449-5611 and (916) 449-5610
    Fax:  (916) 449-5654
    Email: dwopcertprogram@waterboards.ca.gov

  • *Additional Contact Information
    Water Distribution – Exam Requirements: Jamie Marotte
    (916) 449-5615
    Email: Jaime.Marotte@waterboards.ca.gov
    Water Distribution – Certification Requirements: Vacant (916) 449-5611      
    Water Treatment – Exam and Certification Requirements: Bonnie Sutherland (916) 449-5629     Email: Bonnie.Sutherland@waterboards.ca.gov
    Certificate Renewal and Continuing Education: Michael Rohner (916) 449-5649 Email: Michael.Rohner@waterboards.ca.gov
    Issuance of New T1, T2, or D1, D2 Certificates Chris Walker (916) 341-5672     Email: Christopher.Walker@waterboards.ca.gov
    Fees: Amy Chiang (916) 449-5618     Email:Amy.Chiang@waterboards.ca.gov
    Operator Mailing Lists: Amy Chiang (916) 449-5618     Email:Amy.Chiang@waterboards.ca.gov
    Reciprocity Information: Jon Strutzel (916) 319-9063   Email: Jon.Strutzel@waterboards.ca.gov
    Program Manager: Alice Webber (916) 449-5642   Email: Alice.Webber@waterboards.ca.gov