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Consumer Confidence Reports (CCRs)

Last Update: January 9, 2017

Note: Certification that you completed your 2016 CCR and provided it to consumers must be submitted to the Division of Drinking Water (DDW) District Office (PDF) or Local Primacy Agency (LPA) that regulates your water system by October 1, 2017.

The preparation of CCRs is required by Health & Safety Code §116470. It also - in subsection (b) - requires public water systems with more than 10,000 service connections that detect contaminants above their public health goals (PHGs) to provide PHG exceedance reports every three years and to hold public hearings regarding their reports.

CCR Preparation Documents

Note: Electronic delivery of the 2016 CCR is allowed - see below.

Listed below are documents that will be helpful to water systems in the preparation of CCRs for 2016. Regulations for CCRs - go to Title 22 of the California Code of Regulations §64480 et seq.

Small Water Systems - CCR Guidance and Templates

DDW provides guidance documents and a template to assist small water systems in California to complete their required CCRs. The files listed will assist small water systems in completing the required notification to small water system customers and water users:

Translations of CCR Templates

Translations of the CCR are provided below in Spanish and Hmong, for use by water systems.  Regulations require all CCRs to specify where residents may obtain a Spanish translation or assistance in Spanish, as well as in other languages where non-English speaking groups exceed 1,000 residents or make up 10% of the residents in a community.  Additional languages will be available in 2018.

Electronic Delivery

Electronic delivery of the CCR is allowed. Guidance on delivery methods and examples are provided below.

Information for Customers

Readers interested in finding out more about the quality of their drinking water should refer to their water systems' annual CCRs.

Many CCRs for California water systems are available on the US EPA's web site.


(Updated 10/27/17)